Residential & commercial
HVAC Maintenance Plans — Duluth, Superior & the Twin Ports
The point is not the discount. It is catching the flame sensor reading at the edge of tolerance in October instead of meeting it at −20°F in January.
$89 diagnostic, credited toward the repair when you approve the work. Answered 24/7.
Short answer
What does a maintenance plan actually get me?
An HVAC maintenance plan buys three things worth more than the discount: both seasonal visits with real measurement, priority dispatch when you have no heat in January, and no after-hours premium. Residential plans cover heating and cooling visits; commercial agreements are scoped per building from an equipment survey.
Residential plan
For homes with one heating and one cooling system.
- Heating visit in the fall and cooling visit in the spring
- Combustion analysis with a calibrated analyser, every visit
- Static pressure and temperature rise measured against nameplate
- Full safety and limit testing, CO tested in the living space
- Written report with the actual readings, so you can compare year to year
- Priority dispatch ahead of non-plan customers on no-heat calls
- No after-hours premium on emergency labour
- Discount on any repairs
- Maintenance documentation your equipment warranty requires
Commercial agreement
Scoped per building from an equipment survey — not a package.
- Visit frequency set per system and risk, not a uniform schedule
- Full equipment inventory: tag, model, serial, age, refrigerant, filter and belt sizes
- Economizer actuator stroke, damper travel and sensor calibration checked every visit
- Refrigeration condenser cleaning, gaskets, defrost and temperature verification
- Boiler combustion, low-water cutoff test and blowdown, water treatment testing
- Written report per unit, with findings split into now / this year / monitor
- Priority dispatch and no after-hours premium
- Consolidated reporting by site or portfolio for property managers
- Documentation for insurers, inspectors and warranty claims
Where a plan genuinely pays
The after-hours premium is the part people underestimate. One Saturday-night refrigeration call at premium rates often costs more than the annual difference between having an agreement and not having one — and that is before the repair discount or the failures the scheduled visits prevented.
On the commercial side there is a specific, large item: the economizer. A stuck-open economizer heating subzero outdoor air through a Twin Ports winter can add thousands of dollars to a heating season, and it is completely invisible from inside the building. Nobody calls about it because nothing appears broken. It is found on a maintenance visit, or it is not found at all.
On the residential side it is mostly the January no-heat call that did not happen. Almost every emergency we run on the coldest night of the year was detectable in October — a flame sensor at the edge of tolerance, an ignitor drawing wrong, a vent termination already partly iced, a capacitor out of spec.
What to ask any contractor about their plan
Ask what gets measured. If the answer does not include combustion analysis and static pressure, it is an inspection in name only, and the cheap plans in this market generally are. Ask whether the plan includes priority dispatch on emergencies and whether it waives the after-hours premium, because those are where the real value sits. And ask whether you get the readings in writing — without that, you cannot tell next year whether anything changed.
The services these plans cover
No heat? Call us now.
We answer 24 hours a day, every day of the year — Duluth, Superior and every town within 45 miles, in both states. $89 diagnostic, credited toward the repair when you approve the work.